Terms and Conditions

Ticket prices are as advertised in the current festival programme leaflet and include VAT at the current rate. Please always check tickets, as mistakes cannot always be rectified.

The Festival reserves the right to introduce special offers and discounts without notice. Tickets already purchased will not qualify for these offers.

All performances commence promptly at their advertised start time. Every effort to admit latecomers will be made at a suitable break but admission cannot always be guaranteed.

No pets are permitted inside any of our venues, except for Assistance Dogs.

Each member of the audience must have an official ticket.

TWPF cannot take any responsibility for the loss, damage or theft of any personal property belonging to patrons of the festival.

TWPF reserves the right to refuse admission to any persons in such circumstances as they see fit. Any ticket holder may be asked to leave the theatre if their presence is causing a disturbance to others, and TWPF may take appropriate action to enforce this right.


Hever Festival Productions reserve the right to make any alterations to the advertised arrangements rendered necessary by any unavoidable cause.


Tickets cannot be refunded once purchased but can be exchanged in accordance with the cancellation policy or exchange procedures described above.